Contact Globe Customer Service / Support
Globe Telecom Customer Service Webpage
The simplest way to resolve issues with a Globe SIM or Globe roaming sim is to contact Globe customer service in the Philippines. One of the most common reasons to call them is if you need to reactivate your Globe SIM card for roaming. If you have not maintained a balance on your sim it may be deactivated. Here is how you can contact them.
Contact Globe Customer Service: Philippines
- 24-hour Call-In Service, dial (02) 730-1000 from any land line phone in the Philippines
- Dial 211 toll-free access from your Globe mobile phone
- Globe TM subscribers dial 808 toll-free from your mobile phone or (02) 730-1500 from any land line.
- Email customer support at custhelp@globetel.com.ph.
Contact Globe Customer Service: Roaming
- 24-hour Globe Roaming Support dial +6327301212 for postpaid subscribers or *131*6327301212# for prepaid subscribers
These calls are toll free from your Globe cell phone.
If you are calling from a land line or while in the Philippines, appropriate charges will apply and it will be considered as a valid call. - The Toll free US hotline number is 1-877-64-GLOBE (1-877-644-5623)
Globe Customer Support Website
The Globe website has some very helpful information that can often solve your issue with out a phone call or waiting for an email.
Log on to the Globe customer support site here »
Globe Support Forum on GetSatisfaction.com
Globe has a GetSatisfaction.com forum that allows you to ask questions and get answers from both customer support and other users. This is a great way to get your Globe SIM questions or roaming questions answered.
Visit the forum here »
Activate or Reactivate a Globe Roaming SIM
Globe SIM cards must be activated for roaming in order for them to work outside of the Philippines. If you have not activated your SIM or your SIM card has been deactivated fro roaming you can simply call or email Globe customer support and ask them to reactivate your Globe SIM for roaming. Be sure to have your SIMs phone number handy when you contact Globe customer service.
Activate you Globe Roaming SIM
Simply call the 24-hour Globe Roaming Support at +6327301212 for postpaid subscribers or *131*6327301212# for prepaid subscribers, and ask them to activate or reactivate you Globe SIM card. You can also email customer support at custhelp@globetel.com.ph.
Wish to re-activate my Postpaid SIM 128XL. delivered to me last Nov. 2009. I failed to open mail last Season. Please email me at the said address on the following steps I shall take to upgrade my existing Postpaid SIM. Would appreciate any kind of assistance from Globe.
we went without a phone for over a month – feb to march 15.
CSRs promised a number of times that they’ll send someone out. Had to call daily, spoke with 3 supervisors who were unable to solve anything. These assholes kept getting my contact details but never got back to me. Everytime i rang back, i had to ask the next CSR to read to me the previous one’s notes, coz i suspected these guys weren’t leaving notes at all so they can get away with doing nothing – many of the reps i spoke with really didnt so i was right. there was no way for me to trace them ever again.
so when u hv to complain, ask for their names, and ask for reference numbers of their reports, and ask them to read the notes verbatim. next time you call, ask the rep to read the notes on the reference number.
i have a small business, and disconnected all 5 lines due to the inadequacy of the reps and their unwillingness to do their jobs.
sna maibalik na ang unli cul midnight…
hindi nila alam naka block yung roaming simcard nila sa buong europe. hindi ka makapag kol or txt sa pinas pero nakakatanggap lang ng txt. sana may magawa kayo para dun hindi nyo mamonitor kung anu problema nasa 500 load hindi ko naman nagagamit meron sinasabi network nila dito… nasubukan ko na rin sa ibang pinoy globe roaming nila ganun din ang sitwasyon. may depekto network nyo!
“Do you need leads, appointment settings or sales of your services and products? You can hire our telesales agents at very nominal price.
Please reply to get more information.
“
panu po maactivate ung packet data? ayaw kse mkakonek s internet.. huhu
same question. hndi din ako maka connect dahil s pocket data
bakit po ganito yung WiMAX namin..sabi 512Mbps ang bagal naman po kc 100Mbps lng.. please do have a reply..
Bakit yung spped ng wimax speed until now di pa na meet yug 1 mbps after coneection 24 hurs daw ang activation ng 1mpbs pero until now di ba na activate ang 1 mbps.
Deae Globe,
I would like to inform your good office that we already having a poor connection in our area in New Washington, Aklan. We receive and transmit e-mails/nteworking very poor now a days.
Hope that your office can do such rapid action for this matter, cause plenty of Globe subscriber in our area will decide to Pantelco and Smart.
In our office, the Mayor’s office at LGU New Washington, you have 4 customer and all of them decided to transfer to Smart. So please we will wait till end of this September for your action.
My account number is 836734787
bkit wala p yung load namin monthly bill dapat sa sept. 24 hanggng ngayn wala pa
hi Globe Telecom I am just wondering if your company is aware regarding what your support team doing for the past 2 weeks I got a call from your agent saying that I have privilege to received a blackberry phone under plan 995, so what I did I follow the instruction I send my valid ID which is the Driver License, but what she promise was not done so I ignore it, then last week I received another call from agent of Priority Telesale Globe Telecom, Mr. Andrew that he says I need to stay on my home address on September 29, 2010 to personally accepting the delivery of unit but before this day come I try to call him yesterday but no one answering my call until this the whole day I am calling him but no one answering, so I am really disappointed in this promo I am not asking anything they are the one who shake my whole week in thinking something possible into reality I hope you can take a time to review this matter and I really appreciate if you can give me feedback regarding this matter, thanks and God Bless.
Did you receive the phone? I also got a call from them this morning. I have a friend from globe, i asked them to verify if the promo is real or a scam.
You can easily give me any feed back in my comment to the following no. my land line is XXXXXXXXXX / mobile no. XXXXXXXXXX, thanks a lot.
HEY GLOBE!! read this out
Here is the problem..last aug 29 I tried to subscribe for a Wi-max connection here in Pampanga (Globe-marquee mall branch to be particular). A week after the subscription, an agent called me and set a date for the installation. On the installation date given or set, to my surprise the contractor asked me if I have all the materials prepared for the installation.???? The hell!!! during the time that I was applying for the connection no one told me about the things to prepare during the installation!! They just told me to wait for them, that’s all! And after telling the contractor that I dont have the materials needed, he suggested to install the modem on the next day. As agreed, another agent from the main office called me again for re-installation confirmation and I reported the incident at once. So the next day, I prepared all the things needed and waited the whole day for the contractor who will be the one installing the modem. But unfortunately they didn’t come. No text no call for this unreasonable event! I was really furious about this. So I decided to cancel my application. After 3 days I visited the branch where I applied. And they told me to claim my refund in their other branch here in Pampanga. So I went there.. I reported again the incident and I was demanding to get the refund but the agent told me again that they will just text/call me if the refund is already available. What?????? after waiting for the installation???I still have to wait again for the refund!!! Hey guys, is this how you give service to your customers?????Im a loyal subscriber of Globe.. But now.. Im totally disappointed!!!
GLOBE!!!
ARE YOU REALLY DOING YOUR SERVICE WELL OR JUST WHAT!???
OK YOU’RE A SERVICE PROVIDER AND CREATE A GOOD REPUTATION FOR THE CUSTOMERS YET SUCH A HELL YOUR SERVING TO US!
pnu po b maunlock ung puk? help me pls……tnx
yes. same question here. i need a PUK number! please reply as soon as possible.
globe! madalas mawala ung load ko 100, 20, 20, 20,20, 20, 20… 3 or 5 pesos plang nabawas sa load wala na….
andito po ako ngaun sa singapore, kaso po pagdating ko d2 walang signal ung globe ko,…nagtanong ako dun sa pinas kung pano i-activate ung roaming sim ko…sabi nila pag globe ka, e automatic na magro-roaming yang sim mo sa ibang bansa….but then, pagdating ko dito wala naman ako signal..kaya po ba ng service provider i-activate ung roaming ko??..sayang din kasi ung load nun…
sana bago ka lumabas ng pinas pina activate mo na ‘yong mobile # mo, kasi hindi naman yan automatic na nag a-activate eh, you have to subscribe for the roaming service of globe…
sir/mam,
bumili po aq ng globe tattoo300 load na card pero diko naman maipasok yung load laging invalid…tumatawag naman aq sa hotline nyo pero di rin aq makaconnect…ginawa q naman yung instruction…
dial 223 send
enter call card no. press#
enter call pin no. press#
ang sinasabi sakin call card is invalid
pls.i need your response..
Just the same with espie16..d ko rin po maipasok ung load ko,laging invalid..pls.help me with this problem..thanks
I dialed XXXXXXXXXX pero eto ang reply
“calls from this phone are restricted”
I am from Davao and I need help with my phone and internet which is not working at this time…. tulong naman.
my sim card was blocked. I entered the PUK no. and it asked for my NEW PIN. When asked to VERIFY for the new PIN, its an ERROR although i already checked my entries. i only have one try to unlock the puk?
Bket ganun? Lage nlang kinakaen ung load ko? Naka 50 pesos na nga nakakaen ng globe tapos may bayad pa ung 211?
hey!!i just wanted to redeem my points but the 4438 doesent send me a any message,,,,,,,,,,plsss repair this…..
i can’t find my PUK code. i really need to find it now coz’ i don’t have time to go to any globe customer service shops. how will i get the PUK code without leaving my house?
Dec 19, 2010
Dear Sir:
The Globe Box MK 126 was removed infront of my house at 7 Cavalry Dr, East Rembo , Makati and transferred to a new location within our village. The thick cement foundation was not , however, demolished. Please have it removed as we would like to landscape the place.
Thank you.
Mr Millena tel : XXXXXXXXXX
im just wondering when will be iphone 4 available..?? im like waiting for 2 weeks now but i dont receive any messages or calls saying that my order of iphone 4 is already here.
sabi niyo toll free,,ba’t di ako makatawag sa costumer service?
paano po bah eblock yong cellphone number? kasi po marami pong manloloko sa panahon ngayon eh para po mabigyan sila ng leksyon gusto ko eblock ang number nila para hindi na sila makaloko ulit……
may dati akung sim gus2 ko malaman ang number nya ano po dpat gwin?
hi po mg ask lng po ako paano po i open yong simcard ko kc po na PUK ,,,pls help me na open yong simcard ko po…ito po yong 09263676557
i need your help po
REPLY PO
ask q ln qng bt wla smen dumadtng na bill cmula pa nung november…request q ln sna an billing nmen d2 sa account no. na ito 836420123….nkpgbyad na kme ng bill nmen pra sa november at december….kso nd pa nmen nb2yaran ung sa janauary kc wla nga dumadtng na bill….qng pd sna pkisend na ln d2 sa email q ng mga billings nmen pra mbyarn nmen….servillanobriones@yahoo.com …..mrming slmat
Atty. Gilbert A. Escoto
GLOBE Legal Counsel
Sir:
I would like to i8nform your humble office that i own the account no, xxxxxxxxxx, of Alinguigan 2nd Ilagan Isabela, that our wimax internet connection was connected October 5,2010 and we suffered from super typhoon Juan which resulted to the damage of the wimax. Since then sir we did not have any access of the said interment connection anymore up to the present. Many times in the pass I refer this to the hot line of Globe, and even reported the case to Santiago office.The office told me that the bill will already be disregarded because the office knows that wimax tower was already damage.
In this regards may I request your humble office to stop sending me bill of internet because we do not have Internet connection anymore.
Very truly yours,
LUZVIMINDA B. PASCUA
i just want to ask if why my load continuously deducted even if i’m not texting or calling even before!!!! There are no notifications if why they deduct my load.
I have file for a new line since jan.5, 2010. I follow 3x but I have not recieve any reply from globe. My application is Globe C3. As of now I have not recieve any reply fron Globe. Pls remind me what happen or my application is not approved.
my points with gl0be rewards is so much hard to redeem. WHY?
bakit po d ako makaunli? kapag nagsesend po kasi ako sa 8888 ng registration code, cnsabi po ng 8888 na nakaregister pdn daw ako sa unli, kahit hndi namn ako nakaregister.. help po pls. thx
Bk8 po mga load ko kinakain ng sim q.pkiayos naman poh..ilang besos namu aqng nananakwan ng load..pls..
..laging alang signal dito sa lubao.. hoping u can fix it asap.. sayang ang ibinabayad.. hindi satisfied sa service.. plz do something about it!!!
ask ko lng po bkit ang dalas me dumating n msgs.from 2474??anong service po b ung number n un??laging nklgay kc sorry u dnt have suffcient blnce..please reload credits to your account..khit kc hindi ako ngttxt me dumadting pdin n txt..ulit2 lng nmn..tnx!!!wait ko po reply nyo…tnx uli!!!
Ako din po! May clinick po akong game sa net.. Ung dumb or smart test po ata un then pnindot q nmn po tapos po may space po dun n ilalagay ung number mo tapos sa step 2 ibibigay mo ung pin n tinxt nla dun s sim q.. interesado po ako talaga sa game kaya sinunod q tapos po lagi nlng my nagtetext na 2474, nangunguha cla ng load!!! ..10 pesos load po lage nilang kinukuha kaya ayaw ko na magpaload minsan.. .nakakainis! Pls. help me nmn po! Sayang po kc ung pera kong pinangloload qng kinukuha lng ng bw***t na 2474 n yan! ;(
May nanluluko humihingi ng prepaid load globe. Please pakisimblock ng number nya XXXXXXXXXX and pakistop ng service doon sa mga globe prepaid card na ito 0955 1036 14 / 5017 20; 0955 1824 99 / 2930 98; 0955 2566 59 / 0014 51; 0955 9482 59 / 2204 32; 0955 2105 71 / 0682 44. Please help me as soon as possible kasi kahapon lang to nasend. Ineed asap reply. Please do somthing. Thank you
paano po ipa block ung number nung nilodan ko… kc niloko ako dami q na naiload pwd nyo ba aq matulungan kung pano ma trace ung location nung nang loko sakin.
bakit wala akong internet access sa globe Tatto I week ng wala taga ilocos norte po ako…please reply
why the unit i apply is still not available
it almost one month and yet the unit still not available for the plan?di ba just like a food they offering a menu without the menu itself….
mahina po ba ang signal ng globe now bkit po nd ako makapagsend ng msg or tawag sa cp ko po?
Globe,
Kahapon pa kayo. Lahat ng pang-unli ayaw, mapa-combo, unlitext, super-unli. ni sulitxt ayaw niyo ako pagbigyan. nagdadamot na ba kayo sa akin?! Paki naman sa database niyo yung number ko. Xxxxxxxxxxx. baka sakaling magawan niyo ng paraan. salamat. baka kasi blocklisted na yung number ko. bili nalang ako bago. salamat.
.. sana po maactive ung globe co !!
bago pa lng un eh ! ts di nacacapasoc ung mga important calls and txt co !!
ala pa nga 3 months eh !!
hope na ma reactive plsss !!!
this is my # xxxxxxxxxxx !!
as soon as possible !
I have a globe retailer sim card. The problem i’m encountering is when I send an SMS the message is “MESSAGE SENDING FAILED”. I can’t even make a call. But I can receive SMS and CALLS. The sim card has enough load to call and send SMS. What should I do?
hi..pinasahan ako ng load ng bf ko..
nabawasan na yung load nya pero hnd ko pa narereceive yung load..
tama naman ung no.
Please advise me how to block mobile phone number.
paki de activate po ung special message ng tm.ung binbit
ung # kopo ay 09169696391
PROMO DELIVER PROBLEM yung free sumsung champ po na almost 3 months na eh wala padin paki actionan namn ASAP!!!!!!!!!
paano b yan? lagi nlang hndi nkrrting smin bills ng wimax……. 1 time n kmi n cut, hirap m-re-connect…….. pki gawan naman ng paraan para matanggap bills
totoo bang merong nag rereply dito customer care?
anung klaseng service b ang binibigay ng globe kakaload ko lng 30 tpos my extra load ako ng 10 tpos nung nagunki ako nkaregister na daw biglang naubos lhat ng load ko… HANEP n yan!!!
sobrang tagal sumagot ng mga agent nyo!!….pano nlang ung sobrang urgent na and need for the assistance of your agents…ano ba naman yan!!…ang lakas ng globe pero ang hina kpag hi2ngi na ng tulong!!…
Hi, GLP support.
May I request for promo plans that you have for now.
I would like to change my current plant (1200 plan) for the superplan which good for 400pesos plan I think for unli call and unlitext for a month.
please advise.
Thanks,
Joan
Hi, GLP support.
May I request for promo plans that you have for now.
I would like to change my current plan(1200 plan) to superplan which good for 400pesos plan I think for unli call and unlitext for a month.
please advise.
Thanks,
Joan
my 3 yr old sim card suddenly lost its signal today… yung ibang friends ko na globe users meron namang signal in that area bat ako lang nawalan?… and nagtry ako ng ibang sim sa phone ko eh nagkaroon naman ng signal… what can you globe people do to fix my problem… i still want that contact number?…
good day i am a subscriber of globe duo and my super stick 3.6mbps i am waiting the billing statement through my email address and i would like also to inquire why my superstick braodand connection is very slow i cannot download and he siganal here in my place is strong? please response
dear globe
i would like to ask an internet connection through china phone setting / unit- D505.
i can’t open my connection in my phone. it would be my pleasure if you reply me asap. tnx.
Excuse me..my globe can’t receive calls and sms, but it can send. Please fix this issue on my number. 09162804225. Thanks.
wow,im really f*ckin disappointed with this sh*t!…. I can call and receive call from other people,i can even text other people but the thing is I cant receive a freakin text for 2 days now! Ive been trying to chat with a customer service online and I’ve been trying to call 211 the whole day,but of course nothing! This sh*t really sucks! You keep showing on your commercials that you serve your customers nicely,and what do we f*uckin get??? This is so annoying….
Ano ba naman yan, postpaid ako tapos whole day walang signal phone ko! pag sinaksakan ko ng iba sim meron naman. I want to the globe office in SM Makati this pm, madami daw nagri-reklamo sa mga numbers that start in 0917… Awarw na daw ang globe sa problem pero 10:40 na ng gabi wala parin! how inefficient naman globe na yan! tapos sisingilin ako ng full pag-dating ng month end????????? Hoy! Globe telecom! ayosin nyo yan serbesyo nyo!!!!!
bat gnun bumili ako bgo sim. pero ayaw mgsuper unli.ang sabi sakin
“sorry,ikaw ay nka-subscribe sa service na hindi pede gmitim ..kelang daw maexpire muna.antgal na neto.hnggang naun di parin maexpire.pnu ko mkpgsuperunli!!ampf!!naasar nq
ohmygad! you guys sucks. whatever happened to the “the simplest way to resolve issues with globe”? ive been trying to contact you and no one is answering the freakin phone! i want to talk to a real person rather than that automatic/recorded ones. my gad! i want to talk regarding that super 150. which is completely rubbish because, i can’t even avail the unli calls. major ripped off!
how to deactivate 2474? thank you…
how to deactivate 2474? thank you.
ung immortaltxt ang ibalik niyo !!!!!
I was so disappointed with Globe prepaid…I switch to Globe prepaid, i thought it is okay…I load regular 30 for 5 times, and i suddenly enrolled to ATXT20, pero hindi confirmation ang nakukuha ko..kung hindi, SORRY YOU DONT HAVE ENOUGH BALANCE TO REGISTER TO GLOBE SUPERALLTXT 20.HOW COME NA NANGYARI YUN? KALO LOAD KO NGA LNG NG REGULAR 30??? PERO NABAWAS NAMAN SA LOAD KO IS 21 PESOS…UNTIL NOW, MAY SIMPLENG NAKAWAN PA RIN NG LOAD SA GLOBE!!! GLOBE WAKE UP! MAYAMAN NA COMPANY NA KAYO, NO NEED TO STEAL THE LOAD OF YOUR CONSUMER!!!! WELL, I WILL BRING MY MOBILE TO NTC TO REPORT THIS PROBLEM!!!!FUCK OFF!
ALWAYS PO NAWAWALA ANG INTERNET CONNECTION DTU SA AMIN… NAG BABAYAD NAMAN PO KMI NG RIGHT AMOUNT. PLEASE DO SOMETHING ABOUT IT.. SAYANG NAMAN PO YUNG BINABAYAD NAMIN.. SALAMAT PO!
naiinis ako kasi 2 days na kong hindi nakakatanggap nang text… hindi dumadating… nagpaload ako walang dumating na confirmation … nagtext pala kaibigan ko hindi ko natatnggap ano ba yan??? kainis service nyo huh!!!
hi.. im raffyian rabanes im going to
check nga bkit wala kme signal.. last tme nag load ako nag 150.. para mag Unli call and txt ubos na load ko hndi pa ako unli,, huhuhuh.. sana hindi naman kayo ganyan.. kz im westing my money and tme for nothing?.. SA hINDI nato maulit.. loyal ako dsa globe but sila ng kakaganito..
how to unsubscribe club binbit?
bkit pag nag papaload ako di lagi napasok ung load ???? nakaka tatlong pa load ko n ung sim ko pero di p dn napasok ung load , tama nmn ung no.
just ask lang kung bakit di na received ang confirmation nang load nang tiyo ko pero sa akin na confirmed na ..tapos nang i inquire ko yung balance niya ay wala..
nagrereklamo siya …hayon nagload ako ulit..ano ba naman ..kung lagi na lang ganito ang service nyo malulugi ako..ang liit pa nman nang makuha ko nito tapos…ganito pa ang mangyayari!!! saan ba ako magrereklamo? di ko alam ang number nila…
dear globepki block po ng number na 09157413780. isa po yang scummer. nangbibiktima. minsan ngkakataon may mga relatives kming tumatama sa mga cnsv nya. nkapagpadala na po aq ng load.pwde po bng ma trace or maabangan nyo mga bibibiktima nya. til now po ngte text pa at humihirit maka panluko. i2 po globe pin card napadala q. ngpakilalang brother q. 6177895727/541938. 2458815098/3364559. 5220076855/533494. panu nyo pls. help po. thanks and advance.
dear globe pls. help po sa mga taong katulad q nabiktima. pls. do something asap. pki block po ng 09157413780. scummer.
dear Globe…. sobrang daya ninyo, i didn’t ask nor request for a ringback tones, free man ito o hindi, how many times have i tried deactivating it, following your instruction to the “T” but of no avail… nauubos lang load ko because of this, kahit customer service nyo could not even assured me na naalis na nila ito.. grabe para akong hinohold up lagi-lagi. Maawa naman kayo sa amin… I will report this to NTC!!!!!
dear GLOBE :
naka paid na pho kami …kaya lng napaka bagal ng internet log pho ….sana pho maisaayos
yun lang pho ………..
We dont receive any billing statements for the last 5 months… we have made repeated request but it seems we are being ignored… Can globe act on this promptly. If you are impleentiing cost cutting measures…. please dont include the non issuance of billing statements wich your customers need as proof of what they will pay and what they have paid.
useless people. pagtumawag ka asking for help all they do is make a report report report!!!
sayang lang binabayad sa mga agents na ito. bakit di nalang kayo bumili ng answering machine. di naman nakakatulong. bakit p tinawag na customer SERVICE at customer SUPPORT? nakaka bwisit lang lalo kayo!!!!
Dear globe.
I pay my balance in internet by d end of the month, cause
my remittance s every end of the month.
hope for ur consideration.
reylyn punto
ang plastik ng mga smile ng mga customer service rep… nabwebwesit ako sa mga taong hindi marunong magbigay ng tamang service… i have regret why i choose globe as my provider.. and for sure others have problems like mine too…
gusto ko sana i activate mobile internet ko. Paano? china phone ko. pls help me tnx
help po regarding mobile internet..kasi pag ful ang cgnal hndi ako mka connect..pag 2 or 3 bars cgnal mabilis ang net ko..bkit po ganun.CABAYANGAN BRAULIO DUJALI DAVAO DEL NORTE AREA
walang kwenta nmn system nyu kanina pa ako paunli mula umaga hanggang gabi d parin makaregester anu ba to globe lokuhan ba para nmng ginawa nyu kaming laruan paunahan makaunli ibak talaga tapos yung costumer service nyu sabi lebre but pag tumatawag ako sinasabi nyang sorry you do not have enough balance lefted in your account pls realod emmediately anu bato lebere ba talaga to o joke lang ayusin nyu nmn sysyten nyu kng lagi kayung ganyan wala na gagamit ng globe ang panget talaga ng service to honest disapointed ako sa globe thanks
sorry frankahan lng to inis ako pagwalaang kwenta ang network o sim na ginagamit ko d ako bumili ng sim o gumamit ng product nyu para ma bwesit pinilui ko kayu kasi akala ko maganda service nyu but now its sucks me up…
sir bkt ung globe ko nka ilang sim nko s cp ko samsung wave 525 ee d ako mkpgtxt o tawag kht s network nia.. ndi dn ako mcontact o mka rcve ng txt peo nung una nkakapgtxt pa ko.. ano my prblm dun cp o sim help nmn… bgong sim n nmn ako gnun p dn..
bakit ang hina nah ng enternet koh lagi nalang naglalag, noon ang bilis ngayon naging kulilat nah ang sebisyo nyo… sana naman ma-ayos nyo sayang naman ang binabayaran kong 1 mbps pero super slow naman ng net… wala kwenta talaga nakaka stress sa lag… hahay sana malagyan nalang ng ebang network sa amin para makalipat nah…
sana naman di bingi ang globe sa mga reklamo namin…
d nakakareceive confirmation code ang globe sim card Q. . . d na rin pumapasok ang load. . . pki ayos naman po. . . nakaka painit na po to ng ulo! 09162587254 ang number Q. . .
globe,
inform lng po na yong telephone wire naman na putol mgpapadala po kayo ng mg re-repair dto kc po nahiapan kmi sa tel. yong number po 437 3285. dito sa pang-pang, tapilon, daanbantayan, cebu 6013.. name po is jaime montana…ty
none of the globe hotllines were working today aug 25 for an hour already… none of ANY of the published landlines; 211 doesnt anymore allow you to talk to a PERSON . i HAVE BEEN CALLING BACK AND FORTH SOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOoooooooooooooooo many times with out a response and finally i was able to call the operator at the corporate office who said he will try to connect me after pleas.. to the corporate communications office and then the phone hang.. and i was able myself to connect to that office direct line and after so many rings the phone hang up again………………………………….communications??… going to your globe offices takes so much time with long and unmanaged ques a number of times in bacoor sm.. so please improve on these……………
panu po irecover ang PUK code sa postpiad maam/sir pls…..
as soon as possible
thank you so much…
madaling i dial ang 211 pero panay answering machine operated ang maririnig mo…kahit anong gawin ko walang DIAL ZERO FOR OPERATOR ASSISTANCE…so i usually end up to nothing…sayang ang oras…kasi ang mga concern ng ibang tumatawag eh wala naman sa mga nakaprogram na sinasabi…so dapat ibalik ang dati na dapat sa simula pa lang may operator assistance ng pwedeng tawagan.
Useful Post Of The Day: September 2011. Congratulations! Our blog editors have selected this post as the useful post of the day. Hope you write more. Here’s the link: http://….
Good day!
I would like to view my billing accounts for my postpaid plan, how can i view for that request… you so that i am aware of my accounts, thank you very much.
Bakit ganun,ng load ako P100 bg dial ako sa 12800 tapos yung destination na number ng tatawagan ko ndi ko nman na contact or nakauasap yung Tao but then sabi ng operator P0.00 na daw balance ko la nman ako tinawag after nun..nakakainis,San na napunta load ko?!!!!
ang cellphone ko po ay samsung champ na nanggaling sa globe. then naka activate po ung mobile tracker nya , ung phone lock and ung pin. accidentaly, napatay ko po ung power nya . then pag kaopen, hiningi ung phone lock, naibigay ko naman po ung tamang password. then after nun, hiningi naman ung pin. 1234 ang inenter ko pero mali daw. inulit ko ulit pero mali pa din. tapos ayun an po. hiningi ung PUK. pero nawala ko po ung card kung san nakalagay ung PUK. edi ginawa ko po, bumili na lang ulit po ako ng glode sim. pagkapasok ko po nung sim, hingi ung phone lock, tapos Sim lock. nakalimutan ko po, nakaopen pala ung mobile tracker ko. ano na po ang gagawin ko?? please help. thank you
dear globe,
Why is it there is no internet connection here in our cafe’. In Poblacion, Medellin, Cebu owned by Patria Maginda Flores. Kindly fix this.
PUTANG INA NYO GLOBE, MADAYA KAYO
ANG DAYA NYO SABI 995 BAKIT MAY MGA DAG DAG PA;;;;PUTANG INA WLA NAMAN KMING LANDLINE PARA MAG DAG DAG KAYU NG BAYAD .NGTANUNG AKO SA IBANG PLAN KUNG PLAN YUN LNG BABAYARAN WALA NG DAGDAG
bkit po hindi makaconnect ung globe tattoo prepaid na nabli ko last oct1????sayang naman pera ko…sale lang sya sa sm cubao pwede ko ba sya ibalik in any globe center ????tnx
GRABI NGAYON ANG GLOBE TAGAL MAG AYUS NANG KANILANG PROBLEMA…..I HAVE 11 ACCOUNTS SA GLOBE IN MY BUSSNESS BRANCHES, PALAGING PA BALIK2X YUNG PROBLEMA NINYO BIGLANG MA PUTOL ANG INTERNET, BAKIT SA PLDT WALA AKUNG NAKITA UG NARINIG NA PROBLEMA…BAKIT PALAGI GLOBE….GLOBE…GLOBE….KUNG AYAW NYO DUMATING ANG ARAW NAG MAG SHIFT SILA SA PLDT AYUSIN NYO YAN……………………………………KAYO ….SAAN KAYO PLDT OR GLOBE….FOR NA GAGALIT NA AKU SA GLOBE…GLOBE…
ano ba yan! sabi unlimited then makaka recieve ako ng message na nakaabot na daw ako ng 800mbps… sino ba ang bobong may ari ng globe na sinasabing unlimited service sila tapos limited naman pala…i dont to say any badwords..but this company is so damn stupiiiiiiiddddddddddddd!!!!!!!!!!! ni di nga ako nag dodownload leche!!!!!!
tanung ko lang ung tm ko kasi na sim block e hnd ko na alam puck code ko pwd pa bang i activate un? papano kaya? eto number nun 09051414283
Julita Buot hello po………… gawan nyo po nang paraan tong retailer sim ko na na block pls………. maawa naman po kayo may laman pa po ito.
kailangan ko po to at di po ako maka pagload pls naman po nagmamakaawa po ako. wala na po akong maipakain sa anak ko.
julitabuot@yahoo.com
mam tanong ko lang po kung paanu i activate ulit ing simcard ko na PUK ksi ngaun na rejected na paanu po ma iactivate ulit patulong nmn po mam thanks eto po number nun 09161444557
mam tanong ko lang po kung paanu i activate ulit ung simcard ko na PUK ksi ngaun na rejected na paanu po ma iactivate ulit patulong nmn po mam thanks eto po number nun 09161444557
globe,
pakifix naman problem ko..i cant register in any of your promos in Tm…every time im trying to register reply lagi nregister pa daw ako sa unli pero d nman…here’s my number 09262318412…hope to receive feedback soon…thanks!
Customer service of Globe sucks! it will redirect you to a lot of auto attendant and it will just boils to nothing….
Hello! how can i recover my tm sim. it was pin blocked and asking for the PUK code. unfortunately i dont know my PUK code. Hope u could help me about this matter. Thank you.
Below are the numbers at the back of my sim.
3082
6202
4198
7732
my no. 09268074346.
Yung hotline nyo talaga hotline sya, 30 minutes na akong tumawag wala parin akong napala sa ipa-follow ko na additional phone line ko.
09064968398…….number ko toh..globe tatoo…nagpa load ako ng 25 ka gabie..at nag register ng combo20..di nmn makapasok..at ngayon pag tingin ko sa load ko..7 nlang!!! na bwesit talaga ako..location ko dito sa camiguin island..mindanao..sana mabalik yung load ko..
hi globe, inform ko lang po bakit ang hirap magunlicall sa super150..nakakainis..kala ko ba walang hassel sa paguunli kaya lumipat ako sa network na 2…..nakakainis may block pang nalalaman..sana magawan nyo ng paraan ang ganitong problema…kasi nga ngavail kami ng ganitong network sana maayos din naming magagamit…:))))
nakakabwisit na eh…maguunli ka na nga lang pahirapan pang makapasok..letche…sagabal maxado..naku globe kala ko ba ok kayo kesa smart..daig nyo pa sila sa kabobohan..kaasar
WALANG KWENTA YANG ONLINE SALES AGENTS NA YAN… 4 DAYS NA WALA PA DIN SA SYSTEM YUNG IMEI AT SIM SERIAL NUMBER KO!!!! WALANG SIGNAL YUNG POSTPAID EVEN PHONE NUMBER…
MGA GAGO KAYO LAHAT TAGA GLOBE
naPUK po yung sim ko.. plss do help this is my number 09155742997 nawala na yung mga papers and yung card ng sim eh.. just send d code on my email. tnx so much
i received a statement of account dated oct 23, 2011, please be reminded that we already informed your office last july 18 to cut your service with us since my husband died on july 12 through you hotline (registered in his account name as frank vargas grego with acct. no. 840463642). i already faxed his death certificate as per requirement. but sometime of august a staff called us to pay our overdue account and i reiterated to him that your office was already advised regarding this matter..please be reminded again…thank you
Howdy would you mind stating which blog platform you’re using? I’m planning to start my own blog soon but I’m having a difficult time selecting between BlogEngine/Wordpress/B2evolution and Drupal. The reason I ask is because your design seems different then most blogs and I’m looking for something completely unique. P.S My apologies for being off-topic but I had to ask!
I’m globe post paid user.
why naman nag bill kayo ng internet fee samantalang never ako nag surf thru phone. I complained it 3 months ago, and requested to activation ng internet/mms to prevent it from happening again. Sabi ng agent, rebates will reflect w/in 2 billing periods. This month is my 3rd bill after my complaint, walang nagreflect na rebate!
In addition, may bagong daya nanaman kyo. Globe billed me ringback tone fees. I never download any ringback tones! Sure ako because i’m using my phone to call only! automatic ba ang ringback nowadays?!
i correct myself : *requested to cease activation of internet/mms*
hi there can you check this cell no. 09053396942 its really important the cignal just suddenly disappear yesterday,. we try to put it different phones but still same as what it was,.hopping for kind consedaration,..needed asap,.
may i know the landline number in globe center here in bohol?pls..thnx
i just received galaxy y unit for my 499 plan but it seems it doesnt work at all. Do I need to activate the sim card 128xl? How? Please do me some assistance on the matter.
bakit ba ganun kahirap mag SUPER25 !!
PURO SINASABI NA KA REGISTER pa daw
e lagi pagitanisang araw lang ako mag register !!!
Im from cebu minglanilla. I have dialed 02 7301000(sa bill ko ang sabi “TOLL-FREE VIA ANY GLOBE LANDLINE”) pro naririnig ko ay “YOUR ACCOUNT IS RESTRITED FROM TOLL ACCESS” PAANO NAGING “TOLL-FREE VIA ANY GLOBE LANDLINE” ANG TOLL-FREE NUMBER NINYO!?
Globe ate up my load four times already. The first incident was when I reloaded 300 credits to register to BB social. I havent received a confirmation whatsoever but then when I checked on my balance via 222 I only had 270 pesos left. Gone just like that. Two weeks after that, I had to reload again. From 100php I registered to COMBO20 but when I checked on my bal it said I only have 65 left. Third and fourth, was when I reloaded my sim with 100 credits. I tried registering to SUPER25 but I was denied. I then again checked on my balance and I only had 19 pesos left. My money just went down the drain. Indeed, Globe sucks. Stop stealing people’s money, thieves.
na puk yung sim ko how do i get the passcode or pincode thank you
eto yung no. 09264332077
nak ng…. sira po ang signal namin dito sa Dinagat Islands, ayusin nyo naman almost 1 week na, sayang BIS subscription ko, GSM lang po ang nasasagap naming signal pero pag tinawagan di namin maririnig ang kausap namin, kindly fix the problem ASAP otherwise mag SMART nalang kami…
Hi globe,
My concern is yung webmail account namin di kami mka send ng email.. 3days ago na.. eto ang lumalabas kasi nka outlook cya..
“Send test e-mail message: None of the authentication methods supported by this client are supported by your server.”
Guys,
i visited http://www.grabagold.com for the 1st time and tried to spin… 1st spin, got a P5 but never really received any…2nd spin an Ipod touch 8gb…In my grabagold account spin history result it says Locked Prize iPod Touch 8GB…
Did i really won the said prize? how does it works? Please advise… Thanks a bunch!!
hoy nangangain load nnmn yung globe !!!! nagregister ako for sulitxt15,, ang reply ng 8888 cannot be process at this tym daw !!??!!! bkit nakaltasan p rin ako ng 15 !!!!! di nmn pumasok yung registration ko sa sulitxt15!!!!!!!!! my dumating p na ring tune na ja.eklatan !!! di nmn ako kumukuha ng ganun !!!!!! di ko pinupulot lng sa kung saan lng yung perang pinanglo-load ko !!!!!! MAKONSENSYA NMAN KAYO !!!!!!!
I’m having troubles receiving text from one of my friends..
Wala pong pumapasok na text from the number na gamit niya. Till now di po ako nakakareceive..
This is an important matter.. Please do something about it!!
GLOBE SM CLARK BRANCH, they have a shitty service, my phone was sent for repair last november 24, and up to now I don’t have my phone back, I went to the customer service trice and they can’t give any repair status, which they told me the repair will only take 3-4 weeks. Customer Service department provide false information to customers. Could anyone know where to file a complaint or where to check if my iphone is in repair? I have a strange feeling that they lost my iphone, or somebody from the department stole it. Kindly let me know
Dear Globe, Hoy gising! Anong klaseng merong serbisyo kayo? Ilang beses nan ninyong ginangawa sa mga parents ko na dinidiskonek ninyo ang kanilanh internet access. Nagbabayad naman sila sa oras. Ngayon gusto ninyo pupunta pa sa branch office para ipakita ang resibo. Anong klaseng sistema yan? High tech na tayo ngayon pare ko. Hanggang ngayong dala parin ninyo ang bulok na sistema? Please magbabagong taon na so baguhin na ninyo ang pamamalakad. Saka alasin ninyo ang ugaling pagmamalaki dahil kundi sa mga customer ay wala kayong mga trabaho. Sana naman ang panis na sistema ay iwanan na ninyo sa taong 2011. Ultimo landline phone nila ay hindi rin nagagamit. Ano ba yan kaibigan? Ako’y nakikiusap sa mga representative ninyo na ayusin na ang dapat ayusin. Matuto tayong gumalang sa kapwa tao natin. Galingan ninyo ang inyong serbisyo sa tao…
Fuck you Globe! Dec. 2010 and Jan 2011, you billed me for P5000+ for internet use that I never do on my phone and whose internet connection I deliberately disabled. You sent me a text saying you will subtract it from my next bill which YOU NEVER did!. Since 2010, I have been asking for a new phone from your promo and your asshole Globe Customer Service in Robinson’s Galleria Ortigas always asked me to come back just to check. Waiting in line takes almost an hour only to be told it’s not available??? Loyalty is what you want with this kind of service? How do you do that? Or, you haven’t figured it out??? Fuck you Zobels!!! Change your act!
fuck talaga ang globe napaka sinungaling pa ng mga agent!!!!sabi ng isang agent im approved for a plan 1799 iphone 4s!!!then until now wala pa ring tawag!!bitch go to hell!!!globe is a whole suck company!!!
bkit po hndi ako makatawag sa ibang bansa?, nkabili ako ng tipidd card 200, bkit yong regular ang nakukuha, samantalang yung binili ko na tipidd card hndi na babawasan ung balance.,
ITOY PANAWAGAN..Sa lahat ng GLOBE user na walang ka kwenta kwentang service nila, itigil na natin ang pag gamit ng service, HAYUP TALAGA! \bago mag xmass nag papa register nako sa SUPER25 pero na expired at naubos nalang yung load ko di ako naka pag register sa bwiset nilang promo. natapos nalang ang xmass at new year ay hinde napakinabangan ang SUPER25, COMBO20 MGA TANGA cguro ang technician at management ng GLOBE, alam na nila na marami ang volume ng user eh bakit di nyo dagdagan ang MODEM nyo mga tanga kayo HAYUP walang ka kwenta kwentang service nyo. so THIS IS A CALL TO ALL MY FRIENDS DON’T USE GLOBE ANYMORE…. POST NATIN SA LAHAT NG MGA FB ACCOUNT NATIN EMAIL NYO SA MGA FRIENDS AT FAMILY NYO WAG NA GUMAMIT NG GLOBE NA WALANG KWENTA MAGNANAKAW PA NG LOAD…..PUTANG INA NYO FUCK YOU GLOBE….
Ako mas malas..Nakaregister nga ako Superunli, di naman magamit..I got the confirmation and if I check status, it is active..Pero pag tumawag na, sabi wala daw enough load.. Kahit customer service ng 211, kelangan ba may load din? Kala ko ba Toll free yun? I still have P5 load kasi P30 load ko.. Tapos minus P25, so me P5 pa sobra. Tapos sa Chat2globe nila, machine ang sasagot..kung wala sa keywords, balik sa start menu! KAINIS!
TO THE OWNER & MANAGEMENT OF GLOBE FUCK YOU VERY POOR SERVICE.
fuck you globe
Good day po sir… I was wondering if its possible to have another sim card with the same cellular number as my lost sim card… Thank you po
Mam/Sir panu po mkukuha ang bill d2 from september to december 2011? wla po kcng dumarating. salamat po!
Dear Sir/Madam:
I bought ur SIM card last year.
My mobile is iphone 3GS.
Everytime is send to 0922 or 0917 or 0927, my text FAIL SEND though some 0917 get thru but the 0915 or 0928 or 0918 or 0919 I get thru all the time.
I placed SIM on another mobile as recommended by 730 1000 and was able to send to the 0922 or 0917 or 0927 immediately.
What do you suppose the problem it?
Thank you.
mga ahyop kayo sabi ng agent ng globe approved daw ako sa plan 1799 ng iphone 4s!!fuck you bicth!!!nag effort pa ko mag send ng requirements ko sa inyo!!mamatay na kayong lahat!!!
isusumbong ko kayo kay tulfo ngayon!!!mga putang ina nyo!
good day. how can i use my ip/camera using dynamic ip? i bought my ip/camera from the a computer store. i want this to view my small business when i am not around using or viewing them on my laptop.
paki ayos load ko wala padin 09278430538… para kayong mga pagong sa bagal!