Globe A-Max Autoload

AutoloadMax (AMAX) is Globe’s electronic reloading service that allows thousands of retailers nationwide to automatically reload prepaid credits to a Globe or Touch Mobile cellphone.

  1. Where to Reload via AMAX

    a. Globe Business Centers

    b. Globe AMAX retail partners nationwide: (i.e. Sari-sari stores, groceries, canteens, market stalls and many more)

  2. Reload Procedure

    Just go to the nearest AMAX retailer in your area to buy load, and load will be automatically sent to you!

  3. Where can I reload via AutoloadMAX?

  4. AutoloadMAX is available in Globe Business Centers (starting Nov. 7, 2003), in thousands of accredited dealers, and hundreds of thousands of small retailers like sari-sari stores, market stalls, schools, offices, canteens, groceries, bakeshops, beauty parlors and other business establishments nationwide!

  5. How do I reload prepaid credits through AutoloadMAX?

  6. It’s very easy. If you want to reload through Autoload Max, just try to look for the AutoloadMAX sign and you’ll surely be able to buy prepaid credits and load instantly. The retailer will just make a few clicks on his mobile phone to reload prepaid credits into your Globe Prepaid or Touch Mobile account. You will receive a text confirmation to inform you of the successful load.

    UPDATE: A retailer’s default PIN is system-generated and will be pushed to his/her mobile phone.

    Lost AutoloadMAX Retailer SIMS may NOW BE REPLACED at any Business Center nationwide.  AutoloadMAX Retailers claiming for replacement shall completely fill-out the AutoLoadMAX Letter of Undertaking (LOU) to encourage them to take extra care of their SIMs.  Subsequent replacements will mean higher penalties to be paid upon replacement as follows:

    1st loss SIM Card Fee – P200.00
    2nd loss SIM Card Fee – P200.00

    Penalty Fee – P500.00

    3rd loss SIM Card Fee – P200.00

    Penalty Fee – P600.00

    4th loss SIM Card Fee – P200.00

    Penalty Fee – P700.00

    5th loss SIM Card Fee – P200.00

    Penalty Fee – P800.00

    In addition, remaining load amount in the personal & commercial wallets will be TRANSFERRED to the AutoloadMAX Retailer SIM replacement.

  7. Will I be able to recover the load amount contained in my personal & commercial wallets?

    Yes, any remaining amount will be fully transferred to the new SIM.

UPDATE: A retailer’s default PIN is system-generated and will be pushed to his/her mobile phone.


  1. Valid length of MPIN should be 6 to 10 digits.
  2. MPIN will be disabled after three (3) invalid attempts.
  3. If MPIN was disabled, kindly advise subscriber to call the AutoloadMAX Hotline* at 1-800-8-739-8168 for his MPIN reset request.
  4. After resetting, a new MPIN will be sent to the subscriber via SMS. Note that the new MPIN will be a system-assigned number and not the default number.

10 Responses to “A-Max”

  1. Myrna Del Carmen says:

    Re: Lost Retailer Sim

    I have a retailer sim which was lost when my phone was snatched and I already bought a new retailer sim. What are the procedures if I want to recover the load wallet balance of lost sim and transfer to the new sim?


  2. grace says:

    My retailer sim got sim registration failed and its not working out. . .can it be re activated or is it for replacement? should i still pay P200 for fee? . .it has remaining load amount

  3. marie barcelon says:

    Re: Retailer Sim Card Registration Failed (no signal)

    My retailer sim was just lost signal around 9pm. I tried to insert my sim to other phone but still the same SIM CARD REGISTRATION FAILED or SIM INSERT. Please, help me retrieve my load wallet of P600+ and my newly registered SUPERDUO dated march 27. I would like to ask you to please check my Autoload Sim 09278308204. I want the same number if ever. I hope you can send response asap thru email or call my other globe no. 09159798978



  4. tin says:

    panu po mag avail? at san po mglload wallet if ever?

  5. froi says:

    Nakakainis naman ang customer care ng tuwing mag cacall ako mag riring ng isa tapos biglang napuputol ano klaseng custumer services yan palpak!!!

  6. jhen says:

    Aply nang load

  7. jhen says:

    Wala po ba libre load

  8. dina says:

    retailer sim card registration failed(no signal)

    my retailer was just lost signal. i tried to insert my sim but still sim card registration failed..please help me retrieved my load wallet of 300 a newly load wallet around 9:30am dated feb.19,2016,. i would like to ask you to please ckeck my autoload Sim 09173652334..i want the same number if ever. i hope you can send a response asap thru email or call my other no.09066526571


  9. Dulce romero says:

    Paano ko po malaman ung pin number ko po kc gusto ko i check ung load wallet ko

  10. Stela sabsal says:

    Sir good eve po, please pahelp how to transfer my regular 600 to my load wallet retailer sim for globe pls .txt me my no# 09958004806 needed it asap po salamat

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